Cancellation: Customers can cancel their print magazine subscription at any time by contacting our customer support team through the provided contact information or on Subscribe@creativegaga.com. Cancellation requests received before the next issue's publication will be processed for the subsequent issues.
Refunds: We do not offer refunds for cancelled print magazine subscriptions. However, only in special cases, if you have prepaid for multiple issues and wish to cancel, we will discontinue the delivery of the remaining issues and adjust the subscription accordingly.
Cancellation: Customers can cancel their digital content subscription at any time by contacting our customer support team through the provided contact information or on Subscribe@creativegaga.com. Upon cancellation, access to the digital content will be revoked at the end of the current billing cycle.
Refunds: Refunds for digital content subscriptions will be handled on a case-by-case basis. We may consider issuing refunds in exceptional circumstances, such as technical issues preventing access to the subscribed content or dissatisfaction with the quality of the digital content. Refund requests must be made within a reasonable timeframe, and eligibility will be determined at our discretion.
Subscription Renewals: By default, subscriptions, whether print or digital, do not automatically renew. You have the option to enable auto-renewal when you start your subscription through our website. If you have auto-payment activated and do not wish to renew your subscription, you must cancel it before the renewal date. Failure to cancel before the renewal date will result in the subscription being automatically renewed and billed accordingly.
Changes to Subscription Terms: We reserve the right to modify, suspend, or terminate subscription offerings, including the availability of specific print magazine issues or digital content, at any time without prior notice. In such cases, we will make reasonable efforts to notify subscribers and provide suitable alternatives or compensation, if applicable.
Communication and Updates: It is the responsibility of the customer to ensure that their contact information, including email address and mailing address, is accurate and up to date. We will not be held liable for any issues arising from outdated or incorrect contact information.
Please note that this refund and cancellation policy is subject to change, and the most current version will be available on our website. By continuing to use our services, you acknowledge and accept the terms outlined in this policy.
If you have any questions or need further clarification regarding our refund and cancellation policy, please reach out to our customer support team using the provided contact information or email us subscribe@creativegaga.com
