
We have. Plenty of times - the studio goes electric, everyone’s sharper, faster, more alive. Somewhere in that intensity, you stop working for the client and start working for the agency, for the culture, for yourselves. And when you lose, weeks of brilliant thinking disappear into a folder.
Which is why the longer I’ve spent in leadership, the more complicated my relationship with pitching has become. Because what a pitch really is - an audition. A format designed to extract your thinking before you’ve earned the right to be heard. It asks you to prove value before establishing worth.
Internally, refusing a pitch is culture-defining in a way that winning one never quite is. It tells the team: our ideas are not free samples. The work we make speculatively, under false urgency, for a client simultaneously reviewing four other studios - that is not our best self.
Externally, it’s trickier. Say no to a small, ambitious young brand, and it just feels mean - like turning away someone who actually wanted a real conversation. Say no to a large legacy brand, and they’ll either never call again or suddenly find you very intriguing.
And yet. Saying no is genuinely frightening.
Especially now. We’re in a moment where parts of what we do are being quietly absorbed by AI, by in-house teams, by clients who’ve decided a prompt is a brief. The shape of creative work is shifting fast, and in that uncertainty, the instinct is to hold on tighter. Say yes to more. Show up to every pitch, ask just to prove you’re still in the room.
But I’d argue that’s exactly the wrong response. If the value of human creative thinking is under pressure, the worst thing we can do is keep giving it away for free. Every speculative pitch that goes nowhere is creative bandwidth that didn’t become craft, culture, or anything that lasts. The fear of being left behind is real. The answer to it isn’t pitching more. It matters more.
Not as a power move. But because creative bandwidth is quietly one of the most undervalued things in this industry, and we keep proving that by selling it for free, upfront, on a deadline, against four competitors. Imagine if that changed. Imagine if the pitch became the exception rather than the rule. Imagine clients who came prepared to commit, not just to browse.
A studio that knows the difference between being chosen and being considered is a studio that has, quietly, begun to design its own identity. The goal is no longer to win the room. The goal is to become the agency that clients feel lucky to walk into.
After seventeen years, I think that is the hardest brief of all.