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PRIVACY & COOKIES POLICY

Creative Gaga takes your privacy seriously and we are committed to ensuring the privacy and safeguarding of your data. Our Privacy Policy describes how we collect and process your personal data in a format that is easy to understand. Please take a moment to familiarise yourself with our privacy practices.

ABOUT US

We are Creative Gaga and our office is SCO-106, Sector 40-C, Chandigarh, India. Creative Gaga based on your specific interests need certain information from you.

 


WEBSITE VISITORS

When you visit our website, we receive information about you in two ways:

• Website forms & Opt-ins

This is usually your contact details and any other information you provide by filling in a form on the website e.g. request further information or download a resource. We use this information to provide you with information such as pdf guides or services that you request from us or which we feel may interest you, where you have agreed to be contacted for such purposes.

• Cookies

Cookies are used automatically from the website: This includes your IP address and browsing behaviour. Understanding the way you interact with our site through the use of, Cookies & Google Analytics enables us to improve our service to you. Our use of cookies is outlined in more detail below. We use this information for our legitimate interest in ensuring that content from our site is presented in the most effective manner for you and for your computer.

 


USE OF COOKIES ON OUR WEBSITE

We use cookies to collect information about store your online preference. Cookies are small pieces of information sent by a web server to a web browser which allows the server to uniquely identify the browser on each page.

We use the following categories of cookies on our website:

• Strictly Necessary Cookies

These cookies are essential in order to enable you to move around the website and use its features. Without these cookies, services you have asked for such as remembering your login details or shopping basket items cannot be provided.

• Performance Cookies

These cookies collect anonymous information on how people use our website. For example, we use Google Analytics cookies to help us understand how customers arrive at our site, browse or use our site and highlight areas where we can improve areas such as navigation, shopping experience and marketing campaigns. The data stored by these cookies never shows personal details from which your individual identity can be established.

•  Functionality Cookies

These cookies remember choices you make such as the country you visit our website from, language and search parameters such as size, colour or product line. These can then be used to provide you with an experience more appropriate to your selections and to make the visits more tailored and pleasant. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.

• Targeting Cookies or Advertising Cookies

These cookies collect information about your browsing habits in order to make advertising more relevant to you and your interests. They are also used to limit the number of times you see an advert as well as help measure the effectiveness of an advertising campaign. The cookies are usually placed by third party advertising networks. They remember the websites you visit and that information is shared with other parties such as advertisers.

• Social Media Cookies

These cookies allow you to share what you’ve been doing on the website on social media such as Facebook and Twitter. These cookies are not within our control. Please refer to the respective privacy policies for how their cookies work.

 

If you want to delete any cookies that are already on your computer, please refer to the help and support area on your internet browser for instructions on how to locate the file or directory that stores cookies.

 

Please note that by deleting our cookies or disabling future cookies you may not be able to access certain areas or features of our site. To find out more about cookies please visit: www.allaboutcookies.org or see www.youronlinechoices.eu which contains further information about behavioural advertising and online privacy.

 


WHAT INFORMATION DO WE COLLECT FROM YOU?

We only ask for the information that is required you to upload our online free resource such as guides and information in PDF. Hence, we collect your name and email address (if you do not provide this information, we may not be able to provide our services).

• Overview of the information we collect from you.

Why do we collect your personal data and what do we do with it?

 

We primarily collect your personal details for you to download our free resource and this can involve the following communications:

 

  • Providing you with content such as free resource via email
  • Communicating with you about your requirements via email
  • Offering you information through newsletter if there is anything interesting.

 

None of your personal information is shared anywhere else. Furthermore, if you have opted-in when making your enquiry, we will send you free materials such as our monthly newsletter that details PDF content depending on your preferences.

 


WE WILL RECEIVE FOLLOWING INFORMATION:

  • Name
  • Email Address

 

We do not share your personal information with any other people or third parties. We may also use third-party service providers (such as Google Analytics, Mail Chimp-IT and technology services) who will store or use your information, but only on our instructions and subject to strict data protection requirements.

 


SOCIAL MEDIA

We’re active on various social media platforms and use these to communicate news, stories, blog posts and other relevant information in the industry. Sometimes we run competitions or ask for your replies and in these instances, we may need to make contact with you. For example, if you win a competition and we’re contacting you about your prize. Your personal information will be treated according to this privacy policy and only used as necessary for our legitimate interests in dealing with your correspondence or administering the competition you have entered.

 


HOW CAN YOU CONTROL CONTROL YOUR DATA?

You have the right to access and to review the personal information we hold for you. You can request an overview of this data by emailing at knock@creativegaga.com

 


YOUR DATA RIGHTS

As a user of our service, you have rights as an individual which you can exercise in relation to the information we hold about you.

 

You have a right to be informed in a clear, transparent and easily understandable way about how we use your personal information and about your rights. This is why we are providing you with the information in this policy. If you require any further information about how we use your personal information, please let us know.

 

You can request access to your personal information by making a ‘Personal information request’. We can tell you what information we hold about you, why we are holding it and who it may be shared with. Further to this, you may request a full copy of the personal information we hold for you which we will send to you. You can do this by emailing knock@creativegaga.com.

 

If you notice that your data is inaccurate you can request for it to be rectified. Just send an email to knock@creativegaga.com and we will make the relevant corrections.

 

If you decide that you don’t want us to store your data anymore then you can request it to be deleted. You can do this by emailing knock@creativegaga.com and we will delete all of your personal data. We will only retain your data if we’re under a legal obligation to do so or we need to keep it to establish, exercise or defend a legal claim, and you will always be informed in these scenarios.

 


PAYMENTS

We use Razorpay for processing payments. We/Razorpay do not store your card data on their servers. The data is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS) when processing payment. Your purchase transaction data is only used as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is not saved.

 

Our payment gateway adheres to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.

 

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

 

For more insight, you may also want to read terms and conditions of razorpay on https://razorpay.com

 


THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

 

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

 

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

 

In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

 

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

 


LINKS

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

 


SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

 


AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

 


CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

 

Our privacy policy may change without notice. The current version was updated in May 2018.

 


QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at subscribe@creativegaga.com or by mail at knock@creativegaga.com

 

Re: Privacy Compliance Officer
SCO-106, Sector 40-C, Chandigarh – 160036

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